Renqiu Xingqi Communication Equipment Co., Ltd.

Service Support

In order to communicate and cooperate more deeply with our customers, the company specially compiled this manual, which aims to let customers have a deeper understanding of the company. At the same time, we also welcome you to visit the company to explore cooperation opportunities and achieve win-win results.

Contact for consultation

Service process

01

Design Products

Service process

02

Confirmation sample

Service process

03

Sign the contract

Service process

04

Production Management

Service process

05

Delivery

Service process

06

Service

(1) Our company implements a 24-hour all-weather service system, that is, after receiving the notice of user service demand, our marketing service personnel will reply within 24 hours to solve the worries of customers.

(2) We shall be responsible for the quality problems such as damage and shortage of products before delivery.

(3) After both parties confirm that the quality problems caused by the user's responsibility, we will also actively assist in solving them to meet the user's requirements.

(4) If users need to provide technical guidance during installation and use, we will promptly send professional and technical personnel to provide free services to meet user requirements.

(5) Our company establishes user files, and regularly contacts users in writing and by telephone, solicits users' opinions and suggestions, makes statistics and analysis on users' suggestions and quality problems, constantly improves the company's management, further improves product quality and service quality, pursues perfection and meets the needs of users.